Customer Service Product Support $25 $45 per hour

JobsInMass.com

Job details

  • Location: Chelsea,
  • Posted: 1d ago

Job Description

We are seeking a dedicated Work-From-Home Customer Service - Product Support professional to join our team. This role offers flexible remote work from Chelsea, Massachusetts, with a competitive pay rate of $25-$45 per hour.As a Customer Service - Product Support representative, you will
  • Assist customers via phone, email, and chat, providing timely and accurate solutions to product inquiries and issues
  • Troubleshoot technical problems and guide users through troubleshooting steps
  • Maintain detailed records of customer interactions and resolutions in our CRM system
  • Collaborate with internal teams to escalate and resolve complex issues efficiently
  • Provide feedback to improve product features and customer experience
Key skills include excellent communication, problem-solving abilities, and a customer-focused attitude. Prior experience in customer support or product assistance is beneficial but not required.Benefits include
  • Flexible work hours and remote work environment
  • Competitive pay rate with opportunities for bonuses
  • Comprehensive training and ongoing support
  • Health, dental, and vision insurance options
  • Paid time off and holidays
Join our team and enjoy a rewarding role helping customers while working comfortably from home in Chelsea, Massachusetts.Please mention the word **VIVACIOUS** and tag RMTguMTE3LjIxOC4xMDI= when applying to show you read the job post completely (#RMTguMTE3LjIxOC4xMDI=). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.

Skills & Technologies

Customer support
This job listing was sourced from Remote OK.  The salary is in USD unless otherwise specified.